This policy applies to any visitor to our website or user of our applications or services, including (i) casual visitors who do not sign up for an account, and (ii) visitors who have registered for an account or (iii) users who have been sent to us in order to complete a document or witness a signature.
Our Data Protection Officer
Our Data Protection Officer is Gary Weingarden. Mr. Weingarden has over a decade of experience in consumer privacy and information security and is passionate about earning your trust.
Our Relationship with You
Depending on which kind of visitor you are, we may be working with you directly or by providing a service to another company. We will explain how this impacts your rights and our practices where it is relevant.
Our Information Collection Practices
Information we collect directly from you and about you
We collect information about you directly from you, from the other parties involved in transactions (like a mortgage lender or title company), from third-parties that provide services that we need in order to provide our services (like credential analysis companies that review your photo ID), and from your use of the site.
Most content is accessible without an account, but to use our services you will usually need to sign up for one. Over the last 12 months we have collected the following categories of information:
We get most of this information directly from you, but some of the information is collected by our service as part of how it works or passively as part of the process. We collect this information to provide our services to you, to complete the transactions in which you are participating, to detect fraud, to prevent crime, and for marketing and analytics.
We share some of the information that we collect with the businesses and other parties that are involved in the transactions for which you use our service.
In most cases we collect the following details from you:
We collect some additional information based on your interactions with our services. This information includes things like:
Information you provide to third-parties
How We Handle Your Information
We use your personal information to:
How we share and store your information
We share your information as follows:
Sale of Personal Information. We are not a data broker and do not sell personal information for monetary consideration, but we do share minimal personal information with marketing partners for online advertising purposes, which is considered a “sale” under applicable privacy law. We do not have actual knowledge of collecting or sharing data for consumers under 16. Here are the categories of personal information we “sell”:
Here are types of third parties that receive each of these categories of personal information:
Cookies and monitoring
Cookies are information that is stored on your computer for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Platform and Services, while others are used to enable a faster log-in process or to allow us to understand how you use our website and services. There are two types of cookies:
Disabling cookies. Most web browsers automatically accept cookies by default, but if you prefer, you can edit your browser options to block them in the future. If you have cookies disabled on your browser, some features of our website and services may not work correctly.
Do Not Track. Currently, our systems do not recognize browser “do-not-track” requests. You can, however, disable certain tracking as discussed in this section.
Other tracking and monitoring
Pixels. We may use "pixel tags", small graphic images (also known as "web beacons" or "single-pixel GIFS"), to tell us what parts of our website have been visited or to measure the effectiveness of our search tools. We use a similar technique to measure the effectiveness of our web and search engine advertising.
Quality assurance. In order to improve our services and make sure that our customers and users have the best possible experiences, we monitor:
Requests You Can Make About Your Information
Right to know. You have the right to request us to tell you what information we gather, use, share, or sell about you, or in some cases your household. You can request these details by emailing firstname.lastname@example.org or by using this form https://www.notarize.com/privacyrequest We will ask you to verify your request by logging into your account and electronically signing a document.
Right to Delete. You have a right to ask us to delete your information. In some cases, we may not be able to do so because of contractual or legal requirements. You can ask us to delete your information by emailing email@example.com or using this form: https://www.notarize.com/privacyrequest We will ask you to verify your request by logging into your account and electronically signing a document.
Right to Opt Out of the Sale of Personal Information. We are not a data broker and do not sell personal information for monetary consideration, but we do share minimal personal information with marketing partners for online advertising purposes, which is considered a “sale” under applicable privacy law.
You may opt out of the sale of personal information by clicking Do Not Sell My Personal Information below.
You may also opt out by submitting a privacy request and checking the “opt out of the sale of personal information” option.
Right to Non-discrimination. We will not discriminate against you for making any of the requests that we have described. Doing so would violate your rights.
Authorized agents. If you want someone else to make a request for you, you have two choices:
Response Timing and Format
We will acknowledge your request within 10 calendar days. We do our best to verify your identity and respond to your request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. Our response will explain any reasons we cannot fully comply with a request. We do not charge a fee to process or respond to your requests.
In some cases, we may be working for a different company. For example, if you are using our service to complete a mortgage, your lender or title company probably hired us to notarize some documents. In those cases, we may also be retaining data for the company that hired us, and we may not be able to completely honor your request as a result. If that occurs, we will tell you and include contact information at the other company.
Security Of Your Personal Information
Our goal is to earn your trust. Our security systems are designed to protect your information from falling into the wrong hands, from being altered or corrupted, or from becoming unavailable. Our security systems are built to prevent and be resilient to intrusions, malware, and ransomware. We take pride in the trust you place in us, and we do our best to honor that trust. We do this by continuously improving our security measures, training our employees, and focusing on trust as our core offering.
We also need your help. The weakest part of any security system is people--including you. You can help secure your data by creating a strong password and storing it securely, logging out of your account after you are done, having a secure password on your phone, avoiding insecure WiFi and just using common sense. If someone calls you and asks for your password, do not share it. We will never do that.
We will send occasional promotional or informational emails to you relating to services and benefits we offer. You can opt-out of such communications, at any time, by following the opt-out instructions contained in the e-mail or by sending such a request to firstname.lastname@example.org. If you opt-out of receiving emails about recommendations or other information we think may interest you, we will still send you service messages about your account or any services you have requested or received from us or other notices as required by law.
Site for US only and adults only
Our services are meant for transactions that are based in the United States. Users need a Social Security Number in order to complete a notarization. Our services are not targeted or offered to citizens or permanent residents of countries other than the United States. Similarly, we do not offer our services to minors. Our website is designed for adults and we do not knowingly collect data from children or minors.
Material Changes to this Policy
We will provide email notification to you whenever we make material changes to this policy to ensure you know when the changes will become effective.
Contact us With Questions or Concerns
If you have questions or concerns about our privacy policies and practices you can email us at email@example.com or log into your account and chat with us.